10 BOOKS THAT WILL HELP IMPROVE YOUR COMMUNICATION SKILLS
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1.How To Win Friends And Influence People.
by Dale Carnegie
Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you:
-Six ways to make people like you
-Twelve ways to win people to your way of thinking
-Nine ways to change people without arousing resentment
And much more! Achieve your maximum potential—a must-read for the twenty-first century with more than 15 million copies sold!
2. Never Split the Difference
by Chris Voss et Tahl Raz
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals.
including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues to succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counter-intuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car; negotiating a salary; buying a home; renegotiating rent; deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
3. Influence: The Psychology of Persuasion
by Robert Cialdini
In this highly acclaimed New York Times bestseller, Dr. Robert B. Cialdini—the seminal expert in the field of influence and persuasion—explains the psychology of why people say yes and how to apply these principles ethically in business and everyday situations.
You’ll learn the six universal principles of influence and how to use them to become a skilled persuader—and, just as importantly, how to defend yourself against dishonest influence attempts:
- Reciprocation: The internal pull to repay what another person has provided us.
- Commitment and Consistency: Once we make a choice or take a stand, we work to behave consistently with that commitment in order to justify our decisions.
- Social Proof: When we are unsure, we look to similar others to provide us with the correct actions to take. And the more, people undertaking that action, the more we consider that action correct.
- Liking: The propensity to agree with people we like and, just as important, the propensity for others to agree with us, if we like them.
- Authority: We are more likely to say “yes” to others who are authorities, who carry greater knowledge, experience or expertise.
- Scarcity: We want more of what is less available or dwindling in availability.
Understanding and applying the six principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—as well as by a three-year field study on what moves people to change behavior—Influence is a comprehensive guide to using these principles effectively to amplify your ability to change the behavior of others.
“Robert Cialdini has done the impossible: he has improved a masterpiece. The new version of Influence is a marvelously rich and engaging account of the subtle power that people exert on each other.” — Daniel Kahneman, Nobel Prize laureate and author of Thinking, Fast and Slow and Noise
“If there is only one book you’ll ever read, if there is only one expert whose advice you’ll trust, it should be this book and this author, Robert Cialdini.”
4. Small Talk: How to Start a Conversation, Truly Connect with Others and Make a Killer First Impression
by Diane Weston
Did you ever wonder how to jumpstart a conversation that just won’t get off the ground? Or have you even felt the urge to avoid social gatherings because striking up a conversation with a stranger makes your stomach do flip-flops?
Diane Weston provides solutions for those who feel their conversations have more awkward moments than they would like. She reveals tools and techniques anyone can use to start a meaningful conversation so you don’t need to worry about upcoming social gatherings anymore. Whether it is a work party, a conference, or a friend’s dinner, with the help of this book you will be prepared to turn a stranger into an acquaintance and an acquaintance into a friend.
Small Talk: How to start a conversation, truly connect with others and make a killer first impression teaches you how to become an expert at small talk. This practical guide is divided into four easy-to-read sections.
The introduction will ease you into an exploration of good communication. You'll be able to learn all about:
The differences between introverts and extroverts The basics of human interaction and foundations of good communication The unspoken rules of small talk
It will also help you put all that basic theory into practice, so you can boost your social skills to the max. You'll be able to identify the different aspects of non-verbal communication such as:
The consequences of your facial expressions How people can be affected by your tone of voice The significance of your posture and gestures The secrets to positive body language
Furthermore, part three of the book will set your confidence soaring as you learn foolproof small talk techniques. You'll cover methods such as:
How to make a dazzling first impression The best conversation starters Ultimate ice breakers to crack even the toughest nuts Learning how to listen to others and detect non-verbal cues Interacting in one-on-one and group conversations Advanced science-backed small talk techniques such as: the ARE technique and the FORD method
But if you're worried about putting these techniques to use, this book will guide you right through any hiccups along your path to exceptional communication. You'll learn to:
Overcome your social anxiety and get in the right mind-set to talk to anyone Jumpstart a conversation that just won't get off the ground Strategies to keep a conversation going and get past awkward silences Beat dull chat How to stop yourself falling into a conversation black hole How to exit a conversation gracefully
If you want to learn the practical techniques of the best conversationalists and become a master of communication, this book will help you reach your goals. Don't let your conversation fall flat. Take the first step in learning how to become an expert small talker. Simply scroll up and grab yourself a copy.
Relatable Quote: “My father has a tendency to start conversations in the middle of sentences. He’s also suspicious of anything modern - like nouns.”
5. What Every BODY is Saying
by Joe Navarro, Marvin Karlins
He says that's his best offer. Is it?
She says she agrees. Does she?
The interview went great - or did it?
He said he'd never do it again. But he did.
Listen to this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover:
- The ancient survival instincts that drive body language
- Why the face is the least likely place to gauge a person's true feelings
- What thumbs, feet, and eyelids reveal about moods and motives
- The most powerful behaviors that reveal our confidence and true sentiments
- Simple nonverbals that instantly establish trust
- Simple nonverbals that instantly communicate authority
Filled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world.
“A masterful work on nonverbal body language by an exceptional observer. Joe Navarro’s work has been field-tested in the crucible of law enforcement at the highest levels within the FBI. I cannot praise the book enough.”
6. Pitch Perfect How to Say It Right the First Time, Every Time by Bill McGowan
Media guru and Emmy Award-winning correspondent Bill McGowan—coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication.
He is also a trusted advisor in the C-suites of tech companies like, Facebook, Spotify, AirBnB, Dropbox and Salesforce.com.
Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It’s essential to be pitch perfect—to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language—both verbal and nonverbal.
Pitch Perfect teaches you how to overcome common communication pitfalls using McGowan’s simple Principles of Persuasion, which are highly effective and easy to learn, implement, and master. With Pitch Perfect you can harness the power of persuasion and have people not only listening closely to your every word but also remembering you long after you’ve left the room.
“Bill McGowan has captured the indefinable human essence of his teaching on the written page. You are assured of learning more than you can imagine while enjoying Pitch Perfect.” — Wynton Marsalis, managing and artistic director, Jazz at Lincoln Center
“[This] guidebook....is evenhanded and straightforward and brims with advice for anyone hoping to brush up on public speaking, effective presentation skills and interviewing prowess both within and outside of the contemporary workforce marketplace.” — Kirkus Reviews
7. The Communication Book: 44 Ideas for Better Conversations Every Day by Mikael Krogerus,
Communication is a bit like love - it's what makes the world go round, but nobody really knows how it works.'
Struggle to find the words in meetings? Know what you mean but not how to say it? From Aristotle's thoughts on presenting to the Harvard Negotiation Project, internationally bestselling duo Mikael Krogerus and Roman Tschäppeler have 44 tried and tested ideas to change that.
Distilled into a single volume, their winning marriage of practicality and humour turns seemingly difficult ideas into clear and entertaining diagrams that will help you:
-Brush up on your listening skills and small talk
-Run better meetings
-Improve the conversations in your head
Whether you're a CEO, just starting out or want to improve your relationships at home, this guide will improve your communication skills and help you form more meaningful connections.
8. How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships by Leil Lowndes
"You'll not only break the ice, you'll melt it away with your new skills." -- Larry King
"The lost art of verbal communication may be revitalized by Leil Lowndes." -- Harvey McKay, author of "How to Swim with the Sharks Without Being Eaten Alive"
What is that magic quality makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"
What it boils down to is a more skillful way of dealing with people.
The author has spent her career teaching people how to communicate for success. In her book How to Talk to Anyone (Contemporary Books, October 2003) Lowndes offers 92 easy and effective sure-fire success techniques-- she takes the reader from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed book you'll find:
9 ways to make a dynamite first impression 14 ways to master small talk, "big talk," and body language 14 ways to walk and talk like a VIP or celebrity 6 ways to sound like an insider in any crowd 7 ways to establish deep subliminal rapport with anyone 9 ways to feed someone's ego (and know when NOT to!) 11 ways to make your phone a powerful communications tool 15 ways to work a party like a politician works a room 7 ways to talk with tigers and not get eaten alive
In her trademark entertaining and straight-shooting style, Leil gives the techniques catchy names so you'll remember them when you really need them, including: "Rubberneck the Room," "Be a Copyclass," "Come Hither Hands," "Bare Their Hot Button," "The Great Scorecard in the Sky," and "Play the Tombstone Game," for big success in your social life, romance, and business.
How to Talk to Anyone, which is an update of her popular book, Talking the Winner's Way (see the 5-star reviews of the latter) is based on solid research about techniques that work!
By the way, don't confuse How to Talk to Anyone with one of Leil's previous books, How to Talk to Anybody About Anything. This one is completely different!